Introducing our first 100% natural Indigo dyed robe
Every stage of this beautiful robe has been done by hand using ancient family traditions and recipes to establish a unique natural indigo dye and print
This robe works in so many ways... great over jeans but also feels so lovely to wear as a luxurious dressing gown
We are so proud to be donating £12 from each robe to Frank Water Charity. A Bristol based charity who's passion is to gain clean and safe water for rural communities India.
You can visit their website to watch a very moving video of a girl called Sangita's journey to for water and how the fund raising done by Frank Water completely changes her life...
https://www.frankwater.com/sangita
Our robe is one size
As this is a 100% naturally dyed garment, please notice extra care and love is needed.
cold wash and hang dry
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Including any tote bags.
Additional non-returnable items:
- Gift cards
To complete your return, simply post back to the following details....
Always enclose your name and order number.
Post back to;
Naked Generation RETURNS
19B Well Lane
Falmouth
Cornwall
TR113DJ
Please give 48 hours for refunds to be processed. Refunds will take 24 hours to appear in your bank once processed.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item but different size you need to return and make a separate order. We can't offer free of charge exchanges. Feel free to contact via email if you have any questions.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@nakedgeneration.co.uk
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product to address above.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Welcome to our sizing page. We have listed our staple styles and all the appropriate information to help you find your perfect fit!
